Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: December 1, 2024
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Introduction
Personal Life Manager ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our service.
This policy applies to our website, mobile applications, and all related services provided by Personal Life Manager Ltd.
Information We Collect
Personal Information
When you create an account, we collect:
- Account Information: Name, email address, password
- Profile Information: Family member names, relationships, birthdates
- Contact Information: Phone numbers, addresses (for reminders)
Vehicle and Asset Information
- Vehicle Details: Registration numbers, make, model, MOT dates, tax renewal dates
- Insurance Information: Policy numbers, renewal dates, coverage details
- Property Information: Address details for property-related reminders
- Financial Information: Bank account details, subscription information (optional features)
Usage Information
- Log Data: IP address, browser type, pages visited, time stamps
- Device Information: Device type, operating system, unique device identifiers
- Interaction Data: How you use our features, preferences, settings
Data Minimization: We only collect information necessary to provide our services. You can choose which features to use and what information to provide.
How We Use Your Data
Service Provision
- Send reminder notifications via email for important dates
- Display your information in dashboards and timelines
- Calculate upcoming renewal dates and deadlines
- Provide family sharing features with appropriate permissions
- Backup and sync your data across devices
Account Management
- Create and maintain your user account
- Process subscription payments and billing
- Provide customer support and technical assistance
- Communicate important service updates
Service Improvement
- Analyze usage patterns to improve our features
- Monitor system performance and reliability
- Develop new features based on user needs
- Ensure security and prevent fraud
Legal Basis (GDPR): We process your data based on legitimate interests (service provision), contractual necessity (account management), and your consent (marketing communications).
Data Security
Security Measures
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Strict employee access controls and multi-factor authentication
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: Hosting on certified, secure cloud platforms
- Data Backups: Regular encrypted backups with secure storage
Your Security Responsibilities
- Choose a strong, unique password for your account
- Enable two-factor authentication when available
- Keep your login credentials confidential
- Report any suspected unauthorized access immediately
Important: While we implement strong security measures, no system is 100% secure. We recommend not storing highly sensitive financial information unless necessary for our services.
Your Privacy Rights
GDPR Rights (EU Users)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for specific processing activities
How to Exercise Your Rights
To exercise your privacy rights:
- Log into your account settings to update or delete most information
- Contact us at privacy@personallifemanager.com for data requests
- We will respond to valid requests within 30 days
Data Retention
We retain your data only as long as necessary to provide our services or as required by law. When you delete your account, we securely delete your personal data within 30 days, except for limited information we may retain for legal or business purposes.
Children's Privacy
Our service is designed for families and may include information about children (birthdays, family events). However, we do not knowingly collect personal information directly from children under 13.
Parents and guardians are responsible for any information they choose to add about their children. We encourage families to discuss privacy and online safety with children of all ages.
Contact Us About Privacy
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@personallifemanager.com
- Data Protection Officer: dpo@personallifemanager.com
- General Inquiries: Contact Form
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will:
- Notify you by email of significant changes
- Post the updated policy on our website
- Update the "Last Updated" date at the top
- Provide 30 days notice for material changes
Your continued use of our service after policy changes constitutes acceptance of the updated policy.
Privacy at a Glance
We Never Sell Data
Your personal information is never sold to third parties for marketing.
Bank-Level Security
All data encrypted in transit and at rest with industry-standard security.
You're In Control
Access, update, or delete your data anytime. Full GDPR compliance.